For those not in the biz, "flack" is a semi-unkind name for the public information officer of a given private or governmental entity. We journos like to shorten things, and these folks' official titles are often something like "vice president of external relations for the South Florida subdivision," which wastes a lot of ink. The term itself has murky origins. It could harken back to World War II-era anti-aircraft gunfire (AKA "flak"), as reporters often fancy themselves heroes in a battle between good and evil, which makes guardians of coveted information (the flacks) the bad guys in this scenario. Likewise, flacks often find themselves defending someone or something against incoming flak from people like us. In the ceaseless battle for information, both sides can occasionally lose the point of the exchange, and it's the rare spokesperson indeed who is unfailingly knowledgeable, courteous, and bend-over-backward helpful. One of those is local treasure Eunice Sigler of Florida's 11th Judicial Circuit. If she can get you the information you're looking for, she'll do it. If you have a question, she'll answer it quickly and thoroughly. And if you're looking for something that can't be gotten, she'll let you know and let you know why. Navigating the oft-contentious world of journalists, defendants, lawyers, and judges has to be a tough gig, but Sigler unfailingly does it with grace and style.