Food News

Fratelli Lyon: Is the Food Worth Poor Service at a Hallway Table?

The Design District's Fratelli Lyon

stands out for its authentic take on Italy's light fare. From the

antipasti, salumi, and formaggi to the house-made pastas,

the restaurant prides itself on staying true to modest portions and


But is the food worth enduring subpar service and perhaps sitting in a dark

concrete hallway?

How can the staff members be so rude, and

poorly trained, at an eatery offering $12 salads and $27 entrées?

How can they justify seating customers in a dim hallway at a cocktail table

with plastic seats? Why is it so damn dark you have to strain to read the olive-oil-stained paper menus folded in half? Why couldn't they chill the

room-temperature water served in a reusable one-liter glass bottle? And why do the shabbily dressed order-takers

("servers" is reserved for those of a higher calling) -- wearing jeans and sneakers and lacking knowledge of the menu and the

basic requirements of their profession -- allow patrons to wait more than ten minutes for cocktails?

By the time the rude order-taker returned, our appetites had vanished and we decided not to order dinner. When we asked for the check, the order-taker processed the credit card, set the bill on a plate, and returned to pull the payment off the table before we were finished with our drinks.

KEEP MIAMI NEW TIMES FREE... Since we started Miami New Times, it has been defined as the free, independent voice of Miami, and we'd like to keep it that way. With local media under siege, it's more important than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" program, allowing us to keep offering readers access to our incisive coverage of local news, food and culture with no paywalls.
John Zur