Local Radio Host Whines Because Dunkin' Donuts Closes a Few Minutes Early on Christmas, Suffers Tweet Storm

Photo by Mike Mozart / Flickr
Few, if any, stores should be open on major federal holidays, including Christmas Day. Retail and food-service chains don't pay workers nearly enough to justify ripping them from friends and families on, say, Thanksgiving, New Year's Eve, or Christmas. If you've ever worked food service on a holiday — or sat through holiday gatherings while a loved one was gone working — you know how much this sucks.

Good people recognize this. But a local radio host on 790 AM "the Ticket," Zack Duarte, is instead trying to rat out the poor employees of a Miami Dunkin' Donuts who closed five minutes early on Christmas Day. He had an online meltdown yesterday because he couldn't get coffee and doughnuts made by workers earning near-poverty-level wages. Duarte later explained he was trying to buy for 790 AM sports-radio host Brian "the Beast" London, who himself was hosting a radio program on Christmas.

"Pretty fucked up of @dunkindonuts to close early," Duarte tweeted in the middle of Christmas Day. "It’s 1 pm as I’m writing this. Doors locked at 12:55 even though sign says open until 1."

Not satisfied, he then tweeted out the exact address of the Dunkin' Donuts in question.

And then, in one of the biggest dick moves in Christmas history, he direct-messaged the official Dunkin' Twitter account — aiming to rat out this location to the corporate office. This could conceivably have led to workers getting fired on Christmas Day. He also posted about another location, which allegedly closed at 12:30 instead of 1 p.m. as advertised. The horror!

"Let’s see how @dunkindonuts responds," Zack "Scrooge" Duarte wrote. "Balls in your court now. You guys screwed @MiamiRadioBeast." [sic]

Honestly, if employees ditched the depressing, hideous confines of a Dunkin' Donuts to get home to their families on Christmas a few minutes early, that would be fine with most people. But Duarte wasn't done! He then posted a sarcastic tweet blasting the chain that didn't pour coffee that he very easily could have made himself:

And then, after this pathetic temper tantrum, he tweeted that millennials are, apparently, a "soft generation." This would be correct if he were referencing himself and not those who had to work the 6 a.m. Christmas Day shift at Dunkin'. (This writer used to work the morning shift at a local bakery and can confirm that selling doughnuts and coffee on holidays can be grueling.)
The only "soft" person in this scenario is, of course, a local radio host having an online meltdown because someone wouldn't sell him some chocolate cake. Duarte is now getting absolutely roasted online, as he should be.
So Duarte is rightfully being excoriated online for being a petty, low-level Grinch. He hasn't responded to New Times' tweets yet. Bah humbug!
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Jerry Iannelli is a former staff writer for Miami New Times from 2015 to March 2020. He graduated with honors from Temple University. He then earned a master's degree in journalism from Columbia University.

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