Miami Has the Fifth Most Engaged Employees in the Nation

Keep New Times Free
I Support
  • Local
  • Community
  • Journalism
  • logo

Support the independent voice of Miami and help keep the future of New Times free.

Apparently, Miamians really love their jobs. Quantum Workplace, a company that sells employee engagement software, has been keeping track of the employee-engagement level of the nation's 75 largest cities for the past few years, and Miami keeps making the top ten. In fact, the Miami-Dade market is only one of three that has continuously made the top ten for three years running. 

So what exactly is employee "engagement"? It's a rough measure of how likely employees are to speak highly of their place of employment, how strongly they feel about remaining at their company and advancing their career, and how likely they are to do extra work and go above and beyond. Employees who are less than engaged are considering merely "contributing," "disengaged," or downright "hostile." 

This year, Miami-Dade came in fifth, with 71.5 percent of employees considered to be engaged. That's only behind Nashville, Sacramento, Huntsville, and Washington, DC. 

However, the rate is down from last year, when Miami-Dade was second on the list with an employee-engagement rating of 74.7 percent. 

Quantum reports, though, that employee engagement is down overall across the nation and has hits it lowest point in eight years. The analysis, which surveyed 440,000 employees at 5,500 companies, found that overall engagement is 65.9 percent nationwide, down from 68 percent last year. In fact, 75 percent of the cities that were part of the survey saw their engagement levels fall. 

Quantum says higher engagement levels correlate with higher sales, higher productivity, and higher retention. Of course, the analysis is based on measures that Quantum sells software to track, so keep that in mind. But it's interesting that Miamians continue doing so well on the survey. 

Maybe those of us with decent jobs are just happy to have them. Maybe it's because Miami is a city full of people who like to hustle. Maybe it's because we don't want to tell some survey our real business.

Keep Miami New Times Free... Since we started Miami New Times, it has been defined as the free, independent voice of Miami, and we would like to keep it that way. Offering our readers free access to incisive coverage of local news, food and culture. Producing stories on everything from political scandals to the hottest new bands, with gutsy reporting, stylish writing, and staffers who've won everything from the Society of Professional Journalists' Sigma Delta Chi feature-writing award to the Casey Medal for Meritorious Journalism. But with local journalism's existence under siege and advertising revenue setbacks having a larger impact, it is important now more than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" membership program, allowing us to keep covering Miami with no paywalls.

We use cookies to collect and analyze information on site performance and usage, and to enhance and customize content and advertisements. By clicking 'X' or continuing to use the site, you agree to allow cookies to be placed. To find out more, visit our cookies policy and our privacy policy.


Join the New Times community and help support independent local journalism in Miami.


Join the New Times community and help support independent local journalism in Miami.