In the Before Times, dry cleaning was a necessity for the modern professional urban dweller. And while the service isn't in such high demand these days — no one knows what kind of pants you're wearing on Zoom, or if you're wearing pants at all — its purveyors are waiting patiently for life to once again involve clothing that needs their services. In Miami, we look to the DryCleaning Factory and its owner, Rafa Riefkohl, whose likeness adorns the company's vans (though Riefkohl notes that the caricature was "16 years and 60 pounds ago"). A lot of dry cleaners offer pickup and delivery service, but the DryCleaning Factory makes it the centerpiece of its business model. Service routes cover most of the office buildings, apartments and condos from Brickell to Edgewater going north and from downtown to Coconut Grove heading west. Riefkohl, who's seen a lot of changes in the city in the company's 16 years, says it's been a great ride.