"They've pooped on fans' feelings for years," Jan Leon says. "These seats are not what we paid for."
Jan and Bill Leon may have seen more Miami baseball in person than Billy the Marlin. The couple are baseball fanatics -- Bill used to coach elite teenage club teams -- passionate enough about the game to sit through dozens of rain delays each summer at Sun Life Stadium. They attended every World Series game during the good years and plenty of sweaty 95-degree blowouts in the bad years.
"I'd go to 81 games a year if I could," says Jan Leon, who estimates she attends at least 40.
So when the Marlins moved to their new home in Little Havana last year, the Leons -- who own a real estate company -- made what they thought was a verbal agreement with a sales rep: They'd buy a two-season package (for $25,000 a year) with the option of changing seats after the first year if they didn't like them.
When Leon first visited her new seats, she loved them. Here's the view she had at the first games: