When you enter the lobby of a Ritz-Carlton hotel, you expect to experience several ineluctable elements that give the chain its platinum reputation: liveried doormen greeting you with the respect accorded to royalty, superb floral arrangements with flowers that appear to have been flown by Lear jet from Holland's finest markets, luxurious furnishings, triple-story ceilings, waterfalls, fountains, and subdued classical music, often... More >>>