Operating a new restaurant is a real bitch, and making a profit while doing so is damn near impossible. Still, there are certain things rookie restaurateurs can do to increase their odds of success. For instance, answering the phone is helpful. When I recently dialed the month-old Stone Grill 95 in Surfside to make reservations, the telephone just kept ringing and ringing. At all hours. For five days (and continuing as of this writing). We never made contact, instead taking a gamble of a drive. It was open. And if they answered the phone, there might have been more than two other patrons on a Saturday evening. (Adriana and Specchio restaurants next door on Harding... More >>>