The Sam Wo Restaurant in San Francisco's Chinatown used to be known mainly for a rude head waiter named Edsel Ford Fong. Mr. Fong, a hefty, intimidating man, would lead patrons to their table, tell them to "sit down and shut up," and then sarcastically berate them ("fatso," "dummy," and "retard" were among his favorite taunts). Fong acted genuinely,... More >>>