Earn your keep: Your story about working undercover as a waiter and food truck worker around Miami ("You Got Served," Laine Doss, January 5) demonstrates why service here is so bad. If the majority of the servers are like the people in this article, it's easy to see why. Usually when somebody leaves you a small tip, it's because the service sucked. Normally I tip 20 percent. If service is good, I tip 25 percent or more. If it's bad, I leave less than 10 percent, and on a few occasions I tip nothing. Don't like it? Too bad. Remember you are easily replaced, so work on the attitude. There is a reason it is called a gratuity, and I see no reason to reward anyone for doing nothing.
A window into the biz: You did a great job capturing the inside workings of a restaurant. I'm in the biz, and the public really has no clue. The people in the industry are the best, most interesting, and most fun you will ever meet. We spend more time with each other on weekends, during holidays, and at events than we do with our actual families. You opened a small window into the only business I have ever known.
Ted Anthony Inserra
Novel material: You have a good, flowing style and wrote a very informative piece. My question is, how did you remember all the details without stopping your duties as a waiter to record and write it all down? Now if you really want an experience, try working behind the line as a chef in a very busy kitchen. I have cooked for more than 20 years, and the characters I've come across and worked with would make a great novel. In my humble opinion, you should write such a book.
A good doctor victimized: One has to question the motivations of a so-called journalist who writes a piece about Dr. Paul Perito, the Coral Gables urologist accused of losing two patients' penises ("Drive Drunk, Lose Your Junk," Gus Garcia-Roberts, January 5), that makes repeated personal attacks on a physician who has helped and is beloved by thousands of patients, is recognized as one of the best in his field, and is respected by his peers. Meanwhile, the writer champions the cause of a convicted felon, whom he calls "Hank," and a notorious ambulance chaser, lawyer Spencer Aronfeld.
Garcia-Roberts goes to great lengths to protect the identity of Hank, who claims his penis was negligently lost in a Perito surgery while he was in prison, and to portray him as nothing more than a harmless drunk. However, just a cursory review of public records shows that in addition to his three DUIs, Hank was convicted and sentenced to five years in prison for arson, convicted another time for hit-and-run, and has been arrested half a dozen other times. Another quick Google search shows Spencer Aronfeld to be an unsavory and shameless predator who has been censored by the Florida Bar. Real journalists protect the identity of rape victims, not personal-injury plaintiffs and publicity-seeking ambulance chasers such as Aronfeld who are seeking traction in frivolous lawsuits. Hank filed a lawsuit and made statements to the media, putting his condition and credibility at issue. He is not a victim. The only victim mentioned in Garcia-Roberts's article is Dr. Perito.
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Pay for play: So Aronfeld, the same attorney who sued Perito a few years ago and got a big story in New Times, sues Perito again, and again gets a sensational story in New Times by the same writer? I'm sure it was no surprise to Aronfeld or the writer that neither the Department of Corrections nor any of the seven doctors named in the suit would comment on a newly filed case. How convenient. So all we are left with is a snarky morality tale — don't drive drunk, look what can happen — and the perspective of the guy who is suing. If only the writer could charge Aronfeld a retainer for his journalistic "services," we might all be spared his "investigative" talents so he could head off into early retirement.