Katana a very unfriendly family restaurant, food not bad, I use to frequent on a monthly basis the spot.Today I went with my family to get bite to eat before going home and while sitting having dinner the manager calls my wife to have a word with her and tells her that we are not allowed to bring outside food to feed our 3 year old child who as u can imagine does no eats sushi. Insulting to me telling me that he will allow us this time but not to do it again, how rude can one be, not taking in account the lost of sales to his business, if hes going to allow this one time he should have waited till we finish our meal to mention it, that is only good business ethics.As u can imagine we pay and left the restaurant right away... needless to say we are not planning to go back and for the money you do spend there u can dine at any other local sushi bar with a much better experience.
Best Mobile Sushi Miami 2008 - Katana Restaurant
Like your fish fresh off the boat? Get it, quite literally, at Katana Restaurant on Normandy Isle. Walk through the glass front door, lit red with neon lights, and take a seat at the river.
Yes, the river. Instead of what Western tourists in Japan call a sushi-go-round, where sashimi and rolls ride a conveyor belt that winds by every seat in the restaurant, Katana opts for boats. After you settle at the bar and place a drink order (a large sake costs just $5.70), all that's left to do is wait for your dinner to float downstream. The dishes include eel, rainbow, and an assortment of tempura rolls. Like your fish raw? Try the tuna, white fish, and salmon sashimi. And for the brave (or just plain curious), there's a squid salad or visually striking egg-based surprises that leave a toasty feeling in your stomach.
And don't get distracted by the aggressive diners, Y-100 jams, or the sushi chef's unnaturally tall Rasta-style hat. You must keep track of the colors of your plates. They represent different prices, which are displayed on the restaurant's east wall. The cheapest one, which is green, costs $1.50. The most expensive, the black or gold plate, is $3.50. If you sample too many — or maybe overindulge in the wonderful variety of foreign beers — you might leave wishing you floated over to Mickey D's for some cheapo American fast food.
I've been frequenting Katana about twice a week and taking many of my friends to Katana since they opened. Always been pleased with the food, but what truly makes a restaurant enjoyable and something to come back to or even refer friends to is the service. Well that's where Katana fails miserably! The manager is the worst individuale I have ever met in a restaurant atmosphere in my life! He is not a people person he does not make any effort whatsoever to remedy any situations that arise and on top of that he is belligerent, insultive and just an all around jerk!Upon having a situation with a group of six of my friends, we asked to speak to the person in charge, the manager refused to give us any information on who we could contact to make a complaint, not even the owner. He just didn't care about our requests and wanted us to leave after we paid our bill. Restaurant owners and employees need to realize that if the consumer is not satisfied with there service they will take there business somewhere else. I surely will not be going back to that hole in the wall where the bathrooms are disgusting and they keep the lights dark enough so you don't see how dirty it really is.
i love katana, i know everyone there and it is great. my husband works there. Fun experience !!!!!!!!!!!!!