These people are common criminals with a license to tow. They randomly drive through Miami Beach lot after lot, inaccurately towing cars without verifying with store owners if these car belong to customers. I was a victim last night while I studied and snacked at my local McDonalds. I came out to see my car was missing....confused, shocked! I called Beach a.k.a Tremont Towing in Miami Beach and explained that I was in the store when they inaccurately towed my car. The rude guy on the phone said " I don't care, you need to bring your license and $280". So I put the Manager, Alejandro, on the phone who continued to explain that I was there and that I had receipt to prove it. Still nothing, the guy demanded money and hung up.
So at this point, I figured let me go over there, I'm sure when they see my receipt and talk to the manager again, and review the restaurant camera they will return my car. Not the case, they said I don't care about your receipt you need to pay.
I called the police and almost immediately two patrols arrived. I was told there nothing they could do because they company held a license to tow. What they did recommend is that I take my proof and put a civil lawsuit on them. They explained that this happened on a daily basis and they were helpless to control these thugs.
Absolute shocker, I never imagined that the law of a country that I love would allow unlawful behavior and bullying of their people. What I found in my research was that the city receives a significant amount of money from each and every tow...disgusting. They even refused to give me the name of the driver so that I could properly start my case...unbelievable...very shady and very sad.