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Miami Beach spending $5 million for spotty Wi-Fi

The announcement came in October with much ado and a "wire cutting" outside Miami Beach City Hall.

"We are the first in the country to have a free citywide hotspot," City Manager Jorge Gonzalez crowed to the Miami Herald.

Well, Jorge, there might be a good reason for that.

After a more than three-year delay and $5 million signed away, Miami Beach's Wi-Fi project is still spotty at best. Signals are strong in high-traffic public areas, but if you live on the Beach, good luck trying to join the network in your condo or back yard.

Even worse, technology experts wonder why a city needs free Wi-Fi in the age of web-browsing phones. That's exactly why pretty much every other metropolis in America dropped their plans of going wireless in the early 2000s.

"Everyone today is walking around with smartphones with 3G and iPhones," says Glenn Fleishman, a freelance technology writer for Wi-Fi Net News. "There's a really marginal audience who want public Wi-Fi and don't have access to an alternate method."

Way back in 2004, when the Miami Beach City Commission first floated plans for a citywide wireless project, the whole thing seemed like a pretty cool, futuristic idea.

The Herald swooned, calling it "one of the most important projects to impact Miami Beach's future since BayLink, the proposed... light rail system." Hmmm, that one didn't turn out so well either, guys.

In 2006, the commission approved a $5 million contract with IBM to create the network. Under the deal, 95 percent of the city should have had free Wi-Fi by 2007.

That didn't happen. The problem: Ironically, creating a wireless network requires a hell of a lot of wires. To get a strong signal across one square mile, you need about 60 wireless signal nodes, says Fleishman.

"That's a lot of real estate to cover," he says. "Most cities decided it just wasn't practical."

Making matters worse for the Beach, city officials struggled to get permission from FPL and the Florida Department of Transportation to mount wireless nodes on thier utility poles.

Still, it's not at all clear today whether 95 percent of outdoor Miami Beach or 70 percent of indoor spaces are actually covered, as the city promises.

This writer, for instance, lives near 16th Street and Meridian Avenue and couldn't find a signal inside his apartment, in his back yard, in his front yard, or on Meridian. A quick tour around South Beach found good signals on Lincoln Road and Ocean Drive but no connection at South Pointe Park.

"We are still in the testing period," says Hilda Fernandez, the assistant city manager. "If we find blocked areas, we can go to IBM to let them know."

Fernandez and others defend the program, noting that city workers — including police and code compliance officers — are now able to tap into the network on the job. And Patricia Walker, who's overseeing the project for the city, says more than 16,500 people have signed up to use wireless since October. "It's absolutely a great idea," says Commissioner Michael Gongora, "though I know many residents are still waiting for it to be fully operational."

Including Gongora. The commissioner says his third-floor apartment near 50th Street and Collins Avenue doesn't get a signal. The city provided Wi-Fi for only second stories and below — a curious omission in a city where half the population lives in condos or apartments with multiple stories, Gongora notes.

"Now that time has gone by and it's still not fully operational, maybe we should ask whether to stick with this," he concedes.

But at the end of the month, the city expects to finalize a six-year contract in place with IBM to keep the network running. So enjoy the Wi-Fi if you find yourself with a laptop on Lincoln Road — and you don't want Starbucks, McDonald's, or any of the other half-dozen wireless options.

"It was a good idea five years ago. Now, not so much," Fleishman says.

 
  • Marshall Brown 01/22/2010 6:46:00 PM

    My company, Wired Towns, builds public WiFi Hot Zones. We lit up Rockefeller Plaza and Concourse and Union Square, NYC this last year for NBC's SyFy Channel, and Times Square for Yahoo! Delivering WiFi over a large area with good coverage everywhere is a very hard and expensive thing to do. The 90% outdoor and the 70% indoor seems very ambitious, even for $5 million. That said, what the author and his sources, along with some commenters are missing is the fact that municipal wireless is experiencing a comeback. Networks are getting better and better. There are more and more devices out there. Five years ago, there were few devices and the network gear was vastly inferior to what is available now, so small wonder that the muni projects then failed. Today the model for public WiFi -- and you can go to muniwireless.com blog and read Esme Vos, Craig Settles, or Larry Karisny among others on this -- is to have a network that has public and private uses, that is useful for the municipality and makes local government and local utilities more efficient, while providing free public access. From the ashes of the failed Philadelphia WiFi project (too early, first generation hardware, too few devices) we see The City of Philadelphia, led by CTO Allan Frank, purchasing the assets -- rooftops, backhaul, network infrastructure -- on the cheap as the basis for a municipal use network that will save the city money and improve services while offering free public access. This is the new model, but one that many have preached for years. The notion that somehow since everyone has an iPhone and 3G now, so that therefore we don't need Wi-Fi has it exactly backwards. The very fact that so many smartphones are out there is overloading carrier networks. The mobile data demands from iPhones are seriously affecting AT+T's network performance. They have stopped selling iPhones in New York. In San Francisco, another hot iPhone market, AT+T is having it's troubles as well. As smartphones continue to flood the market, all the carriers will in time face this problem. Mobile data demands will increase at 129% CAGR through 2015. As mobile goes increasingly multimedia, you want to be at a WiFi hot spot rather than on a 3G network. Once a municipality has all these smartphone users on their WiFi network, the network can be used to promote local businesses. A local community portal -- where to shop, dine, points of interest. Here's what we have live in Rockefeller Center for instance: http://syfy-wyfy.com/rockcenter. Smart Phone / WiFi users is a great demographic to have if you are interested in improving local commerce. Again, citywide coverage is a large claim given buildings, foliage, interference. You can throw more access points and money at the problems, but it never really ends. It would have been better had they just focused on the main public areas. Build community wells, don't try to provide everyone with indoor plumbing. 60 access points per square mile is the benchmark now. That's expensive and wasteful Apply the 80/20 rule and put WiFi where people are in fact -- public plazas, commercial strips, and in Miami, where the most beach towels are. In technology, you can look backward to see where you expected too much and missed the mark. But that shouldn't keep you from anticipating where we are all going. Municipal wireless is coming, just as surely as pervasive computing is. Done right, it makes all the economic sense in the world. Good job Miami. This network will have a number of uses over time.

  • arale norimaki 01/22/2010 6:01:00 AM

    10 years too late.

  • henry 01/21/2010 5:09:00 AM

    It took me a little time to get the hang of it, but it works well. I am able to get reception in my tenth floor apartment ... not all rooms, but two locations are just fine.

  • pod 01/20/2010 9:55:00 PM

    Great intent, so-so implementation. It works. Sometimes. Supposedly we're in an acceptance phase right now where the city can go back to IBM and tell them to fix things...

  • Mark Scott 01/20/2010 8:06:00 AM

    GREAT STORY MNT!! I just wrote the Mayor of MB last week on this LAME WiFi. I live around 4th & Meridian & actually get the signal but its a Hit & miss ordeal and not very reliable and I said as much to the Mayor saying if the tax payers are paying for this then we need to get our money back. $5 Million to IBM!! You mean the very same IBM that did business with Nazi Germany and provided the data Machines to catalog Concentration Camp Prisoners? LMFAO!!!

 

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